TERMS OF MEMBERSHIP FOR THE SAVVYSAVINGS.CO.UK MEMBERSHIP PROGRAMME (“AGREEMENT”)
THIS DOCUMENT SETS OUT BOTH THE TERMS AND CONDITIONS UNDER WHICH WE SUPPLY SERVICES TO MEMBERS OF THE MEMBERSHIP PROGRAMME.
ANY ENROLMENT TO THE MEMBERSHIP PROGRAMME IS ON THE FOLLOWING TERMS AND CONDITIONS WHICH GOVERN YOUR USE OF THE WEBSITE, THE PROGRAMME AND YOUR RELATIONSHIP WITH US. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY AS THEY AFFECT YOUR RIGHTS AND LIABILITIES UNDER UK LAW. IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, PLEASE DO NOT CONTINUE TO REGISTER FOR THE PROGRAMME OR USE THE WEBSITE.
IF YOU HAVE ANY QUESTIONS, CALL OUR CUSTOMER SERVICES TEAM ON 0330 350 3673 (CALLS ARE USUALLY FREE FROM LANDLINES AND MOBILES TO THIS NUMBER, BUT PLEASE ALWAYS CHECK WITH YOUR NETWORK PROVIDER) OR WRITE TO NOVUS MEDIA LTD, 144 RATCLIFFE TOWERS, BODEN FOLD, STOCKPORT, ENGLAND, SK1 3PD.
WHEN WE SAY “WE”, “OUR” OR “US” IN THESE TERMS AND CONDITIONS, WE MEAN THE PROVIDER OF THE MEMBERSHIP PROGRAMME AS DETAILED BELOW
We are Novus Media Ltd, registered in England and Wales. Our registered office is: 144 Ratcliffe Towers, Bosden Fold, Stockport, England, SK1 3PD. Our Firm Reference number is: 14015802. Data Protection Register Entry number: ZB328634. Our telephone number is: 0330 350 3673, lines are open Monday – Friday 8:00am – 8.00pm, and Saturday 9:00am – 4:00pm excluding Bank Holidays in the United Kingdom.
If you have any questions or wish to make a complaint you can do so by contacting us using the details above or emailing us at: [email protected] For more details about our complaints process click here.
1.1 You are a potential/actual member of the membership programme (called the “Programme”) as described in this document. Before you can access the Programme you must first enrol in the Programme (called “Membership”). This involves providing accurate and complete information including your name, email address and postal address, and the payment information for membership fees. Once you click on the “I Agree: Submit” (or similar) button, or you provide us with verbal consent you become enrolled as a member of the Programme (called a “Member”). Your Membership to the Programme will commence instantly and you can login and access your member benefits on the Programme Website. To access some of the Benefits you may be required to provide additional information, you will be advised of this at the time.
1.2 Access to the Programme is only available to over 18’s. As such, a Member must be an individual who is an adult (i.e. aged 18 and over) and has postal code in the United Kingdom.
1.3 A person who does not qualify as described in paragraph 1.2 is prohibited from becoming or being a Member. Any person who becomes a Member (or purports to do so), makes a statement, upon which we are entitled to rely, that that person is aged 18 years or older.
1.4 A person may not become a Member unless they are based in the United Kingdom (and in some cases this will exclude the Isle of Man and Channel Islands), as this is the area we service. A Member must have a postal address in the United Kingdom. Any person becoming a Member makes a statement, upon which we are entitled to rely, that, that person is, and will continue to be, based in the United Kingdom and that that person will supply a full postal address in the United Kingdom including a valid post code.
1.5 All communications from us will be sent via email to the email address that you provide to us or by SMS message. As such you agree that we can communicate with you by these methods. However, we reserve the right to send you communications via post if we are unable to contact you by any of the above methods (for example if your email address is incorrect or the SMS is returned undelivered).
1.6 All general notices from us to Members will be displayed on the Programme website (savvysavings.co.uk) (“Programme Website”) from time to time or sent by email or letter.
1.8 We record all phone calls to us. Our purpose is to keep a record of the instructions we have received, monitor quality standards, train our employees, and adhere to legal and regulatory requirements.
2.2 Your Membership will start from the earlier of the time that we provide you with your login details or send confirmation of your registration (by email, SMS or by post) and lasts until you terminate as detailed in paragraph 4 below.
2.3 We will collect the Monthly Fee of £29.99 for each Month from the payment card you nominate. Should this payment fail, we will attempt to take £29.99 at regular intervals until successful.
2.4 We will advise you of any changes to the Monthly Fee in advance, at least a Month before such changes take effect. If you do not wish to accept our proposed changes to the Monthly Fee, you should cancel your Subscription in accordance with section A4 before the end of the Month prior to the date on which we tell you such changes will take effect.
2.5 Please note that as you will be able to access the services of the Membership immediately you are agreeing that we can start providing you services before the end of the 14-day cooling off period. This may affect your right to cancel and request a full refund within this 14-day period, see paragraph 4.4 below also.
3.1 Unless a Member notifies us that he/she wishes to terminate this Agreement (i.e. cancel his/her Membership) by following the instructions in paragraph 4, that Member’s Membership will be renewed automatically each month (“Renewal”) and that Member will be charged the Membership Fee, which will appear on that Member’s monthly billing statement.
3.2 The description that will appear on your card statement against each payment each month will be described in your welcome email or letter.
4.1 A Member may terminate this Agreement (i.e. cancel Membership) at any time by:
4.1.1. Calling us on 0330 350 3673; or
4.1.2 By notifying us in writing at: Novus Media Ltd, 144 Ratcliffe Towers, Bosden Fold, Stockport, England, SK1 3PD; or
4.1.3 by emailing us at: [email protected] .
4.2 We reserve the right to terminate this Agreement (i.e. cancel Membership) at any time and for any reason. If we do this, we will re-credit to the relevant Member’s account any sum deducted by us from the Member’s credit card/debit card in respect of any period of Membership for which the Member has paid but which the Member will not benefit from because we have terminated this Agreement (pro rata if necessary, in respect of time and payment). We will do this as soon as possible but in any event within 30 days of termination. We will not be obliged to offer any additional compensation for disappointment suffered or otherwise.
4.3 Termination of this Agreement (and cancellation of Membership) will be effective within 1 week of the receipt by us of the Member’s cancellation request or our notice to the Member.
4.4 Further, you have a right to cancel this Agreement, for any reason, within 14 days from the day after you entered into this Agreement with us (‘the cooling off period’). To exercise the right to cancel under this paragraph, you must inform us of your decision to cancel this Agreement by a clear statement in writing (e.g. a letter sent by post or email), by calling our Customer Service team on 0330 350 3673, or by using the Cancel button within the Website. Please note that as you are agreeing to us supplying the Services to you before the end of the 14 days you may lose your right to obtain a full refund when you cancel under this paragraph.
4.5 On termination:
4.5.1 If the termination is within the any free trial Promotional Period, then no Membership Fees will have been payable or will be payable by the Member, and no Membership Fees will be re-credited to the Member’s account;
4.5.2 If the termination is within the 14 days cooling off period, then the member is entitled to cancel without charge, and will be entitled to a full or partial refund of any membership charges incurred in this 14-day period depending upon the services already provided to the Member at the date of cancellation.
4.5.3 If the termination is at any time after a free trial Promotional Period, or there is no free trial Promotional Period, then you will not owe any further Membership Fees other than those Membership Fees that are already due (You will not be entitled to a refund of any past Membership Fees charged to your account); and
4.5.4 entitlement to access, make use of or benefit from Membership shall cease.
5.1 When signing up to be a Member, you provide us with a continuous payment authority (“CPA”) so that we can collect repayments automatically from your bank account using the debit or credit card you nominate for this purpose.
5.2 A monthly Membership Fees is payable in advance, and this will be automatically charged at the end of any Promotional Period, at the start of Membership and on renewal of Membership by use of CPA.
5.3 If the attempt for the Membership Fee is unsuccessful, we shall use the CPA to make 15 further attempts in a period of 60 days beginning the day after the date that the Membership Fee for that month became due.
5.4 Throughout the period referred to in paragraph 5.3 your access to the Service may be suspended pending receipt of the Membership Fee.
5.5 The attempts set out in paragraph 5.3 will continue until payment for that month is received in full, or the limit of 15 attempts has been reached.
5.6 We will not be responsible for any fees or charges charged to you by your bank if you do not have sufficient funds or credit in your account to cover when we collect the Membership Fee.
5.7 Although you can contact your bank to cancel the CPA at any time, we advise that for the quickest resolution that you contact us to cancel the CPA by using the contact details found in paragraph 4.1 above. Please be aware that if you do cancel you will still owe any outstanding Membership Fees as agreed and your access to the Service will be terminated. Cancellation of this CPA will be effective from the date that we receive such notification.
5.8 We may increase the Membership Fee on 30 days’ notice on the Programme Website and by notice by email or letter to the Member. If you do not agree with any such change, you may terminate this Agreement under paragraph 4.1 before any such change takes effect.
6.1 This paragraph 6 prevails over all other paragraphs and sets forth our entire Liability (as defined below), and your sole and exclusive remedies in respect of: a) the performance, non-performance, purported performance or delay in performance of the contract between us and the Member; or b) otherwise in relation to the contract between us and the Member or the entering into or performance of the contract between us and the Member; or c) a Member’s use of or participation in the Programme or any Benefits.
6.2 Neither of us shall be responsible for losses that result from our failure to comply with these Terms including, but not limited to, losses that fall into the following categories: (a) loss of income or revenue; (b) loss of actual or anticipated profit; (c) loss of business; (d) loss of anticipated savings; or (e) loss of data. However, this clause 6.2 shall not prevent claims for foreseeable loss of, or damage to, your physical property.
6.3 Our total Liability to you or any third party shall in no circumstances exceed, in aggregate, the lessor of (a) a sum equal to 12 months of Membership Fees stated on the enrolment website, or (b) Membership Fees actually paid by the Member to us in the 12-month period prior to any particular cause of action arising.
6.4 The limitation of Liability under paragraph 6.3 has effect in relation both to any Liability expressly provided in this Agreement and to any Liability arising by reason of the invalidity or unenforceability of any provision of this Agreement.
6.5 We shall have no liability to any Member for any failure of performance or any delay in performance that is caused by any event or circumstance beyond our control.
6.6 We make no representations or warranties about the accuracy completeness or suitability for any purpose of the information and related graphics published on the Programme Website or in other Programme hard copy materials. From time to time the Programme Website or other hard copy Programme materials may contain technical inaccuracies or typographical errors. Our liability howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law.
7.1 Novus Media Ltd subscribers can access their Subscribers’ Area after purchase by using the email address they provided during the purchase process and the password they setup during the process.
7.2 When you log in to the member’s area, you will be presented with various search functions and pages to navigate you to our different savings offers. You may need to sign up separately for our cashback deals.
7.3 To use any discount voucher or daily deal, simply click the offer that interests you, and you will be either presented with the code required, or navigated to the store's unique offer webpage.
7.4 Discount codes are provided via a third party service, and we cannot guarantee that every voucher will work.
7.5 You may not transfer your rights or obligations under these Terms to another person without our written permission. Only then can you transfer your rights under the Contract.
7.6 The right and obligations that we have under the Contract may be transferred to another organisation, but the changes will not affect your rights or our obligations.
7.7 It is possible that we may engage someone else to perform all or part of our obligations under this contract on our behalf, provided that person is of reasonable competence to perform the undertaking. If we do this, we will notify you and provide you with the information about the person who will perform our obligations.
7.8 Novus Media Ltd is only available for domestic and private use. You agree that Novus Media Ltd will not be used for commercial, business, or resale purposes. We have no responsibility to you for any losses you might face in business because of Novus Media Ltd.
7.9 In regard to Novus Media Ltd, you are assured that it will be provided to you based on the Terms and with reasonable skill and care. However, it is not guaranteed that the Website or telephone support will always be available and will function seamlessly, but should any performance issues affect the Website or telephone support we will attempt to minimize any interruptions to the service and to restore it immediately.
7.9.1 We are not liable or responsible if we fail to perform our obligations under a Contract or if we fail to complete our obligations due to an Event Outside Our Control. A Failure to Provide A Savings & Discount service, or a delay in the provision of any of our obligations under a Contract caused by an Event Outside Our Control will not expose us to liability or responsibility.
7.9.2 In the event that an Event Outside Our Control affects our performance of the Contract:
188.8.131.52 – we will take all reasonable steps to prevent and minimise any delay
184.108.40.206 – our obligations under the Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of the Novus Media Ltd service to you, we will resume performance of the Novus Media Ltd service as soon as the Event Outside Our Control is over
8.1 The Terms may be revised and amended from time to time based on market conditions, technological advances, changes in law, regulations or the requirements of a government or regulatory authority, or in response to enhancements or improvements to Novus Media Ltd. As long as any revision to these Terms accomplishes enhancements or improvements to Novus Media Ltd, you will never receive a lesser service than that described to you when the Subscription was purchased.
8.2 In the event that you do not agree to the revised Terms, you will have the option of cancelling your Contract and receiving a refund for any Monthly Fee you have paid during the Month in which the changes took effect.
Novus Media Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, savvysavings.co.uk (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
In this Policy the following terms shall have the following meanings:
“Account” means an account required to access and/or use certain areas and features of Our Site;
“Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and
/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below;
“Personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified
from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable,
incorporate the definitions in the Data Protection Act 2018 and the Data Protection and Privacy Electronic Communications
(EU Exit) Regulations 2019 collectively referred to in this document as the “Data Protection Regulations”;
“We/Us/Our” means Novus Media Ltd, a limited company registered in England under company number 14015802,
whose registered address is, of 144 Ratcliffe Towers, Bosden Fold, Stockport, England, SK1 3PD; and
“UK” means the United Kingdom
2.1 Our Site is owned and operated by Us.
2.2 Savvy Savings is a trading name of Novus Media Ltd – a company registered in the UK under company number 14015802. Novus Media Ltd is registered with the Information Commissioner’s Office under the number ZB328634.
2.3 Our Data Protection Officer can be contacted by email at [email protected], or by post. Please address postal correspondence to: The Data Protection Officer, Novus Media Ltd, 144 Ratcliffe Towers, Bosden Fold, Stockport, England, SK1 3PD.
2.4 We trade in the UK to provide consumers with access to savings and discount codes, vouchers, daily deals, bad credit mobile phone contracts, TV & broadband comparison services. This list is not final, and may be added to as we add extra features to our members' services.
4.1 As a data subject, you have the following rights under the Data Protection Regulations, which this Policy and Our use of personal data have been designed to uphold:
4.1.1 The right to be informed about Our collection and use of personal data;
4.1.2 The right of access to the personal data We hold about you (see section 12);
4.1.3 The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
4.1.4 The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
4.1.5 The right to restrict (i.e. prevent) the processing of your personal data;
4.1.6 The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
4.1.7 The right to object to Us using your personal data for particular purposes; and
4.1.8 Rights with respect to automated decision making and profiling.
4.2 If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
4.3 For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
5.2 home address and residential status;
5.3 date of birth;
5.5 business/company name
5.6 job title/profession;
5.7 contact information such as email addresses and telephone numbers;
5.8 demographic information such as postcode, preferences and interests;
5.9 IP address;
5.10 cookies and tracker information from your browser and/or device;
5.11 web browser type and version;
5.12 operating system;
5.13 a list of URLs starting with a referring site, your activity on Our Site, and the site you exit to;
5.14 where you contact us by phone, email or post a record of that contact;
5.15 Where you contact us by phone we will retain a recording of that call;
We have set out below a description of all the ways we plan to use your personal data collected on the Site (excluding the Subscribers’ Area – see the Privacy Notice contained within the Savvy Savings Terms for a description of this), and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate:
Lawful basis for processing including basis of legitimate interest
To make decisions on your Subscription. Novus Media Ltd does not envisage that any decisions will be taken about you using automated means, however Novus Media Ltd will notify you in writing if this position changes
Performance of the contract for the Savvy Savings Subscription
To process, provide you with and manage your Subscription and provide Savvy Savings
To communicate with you by e-mail, telephone or post if you have purchased Savvy Savings from Novus Media Ltd, either regarding the purchase or other matters regarding transactions between you and Novus Media Ltd or your customer relationship with Novus Media Ltd
To administer the Subscribers’ Area.
To contact you regarding any specific enquiry you make.
To collect payments when due.
Internal record keeping.
(a) Necessary for Novus Media Ltd’s legitimate interests (for running its business)
(b) Necessary to comply with a legal obligation
To improve its products and services
Necessary for Novus Media Ltd’s legitimate interests (to develop its business and inform its marketing strategy)
Necessary for Novus Media Ltd’s legitimate interests (to study statistical trends within the business, to develop its business and inform its marketing strategy).
Necessary to comply with a legal obligation.
To contact you by e-mail, telephone or post in order to share information with you about products, services and events from Novus Media Ltd and other members of the Novus Media Ltd that may be of interest to you
You have consented to this.
To contact you for market research purposes, if you have not objected to such use.
Lawful basis for processing including basis of legitimate interest. To provide you with access to the Subscribers’ Area if applicable Performance of the contract for the Savvy Savings subscription To contact you regarding any specific enquiry you make.
(a) Performance of the contract for the Savvy Savings subscription
(b) Necessary for our legitimate interests (for running our business, to develop our business) Internal record keeping
7.1 We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
7.2 All our customer data is sorted and accessed from our servers which are based in Ireland.
7.3 However, some or all of your data may be stored/transferred outside of the UK. You are deemed to accept and agree to this by using Our Site and submitting information to Us. If We do store data outside the UK, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and in compliance with the Data Protection Regulations including:
7.3.1 Carrying out due diligence on prospective parties to which we wish to transfer the data to;
7.3.2 Carrying out a risk assessment on the country to which we will transfer data to ensure that the protection offered to data subjects is equivalent to those provided in the UK, or accepted by the UK regulator as having adequate levels of protections (i.e. an adequacy decision exists)
7.3.3 Having in place written contracts on the transfer and use of the data (or using model contract clauses) that set out clearly the responsibilities of each party and the rights of data subjects;
7.3.4 Transferring data in an encrypted form or using a secure file transfer protocol; and /or
7.3.5 Limiting the transfer of data to only data that needs to be transferred to achieve the purpose.
7.4 Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site. Steps We take to secure and protect your data include:
7.4.1 using latest SSL technology to encrypt the transfer of any financial information, such as credit/debit card numbers;
7.4.2 data that is stored on Novus Media Ltd’s servers is treated as proprietary and confidential and is not available to the public;
7.4.3 internal security policy with respect of the confidentiality of customer data allowing access only to those employees or third parties who have a need to know such information for the purpose of effectively delivering Novus Media Ltd’s services by means of user login and password requirements;
7.4.4 routinely evaluating our data security practices to identify security threats or opportunities for improvement. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk.
We may share limited personal information with other companies within the Novus Media Ltd e.g. to the extent needed for proper management and parental analysis and decision making.
8.1 We may also disclose your personal information:
8.1.1 In response to a court order, or a request for cooperation from a law enforcement or other government agency;
8.1.2 To establish or exercise our legal rights; to defend legal claims; or as otherwise required or permitted by applicable laws and/or regulations;
8.1.3 When we believe that disclosure is appropriate in connection with efforts to investigate, prevent, or take action regarding illegal activity, suspected fraud, or other wrongdoing; to protect and defend the rights, property or safety of Novus Media Ltd, other Novus Media Ltd members, customers, staff, suppliers or others; to comply with applicable law or cooperate with law enforcement; or to enforce our terms or other agreements;
8.1.4 To prospective or actual buyers in the event that we sell any of our business or assets, or to other Novus Media Ltd Group members in the event of a reorganisation.
8.2 We will not otherwise transfer, disclose, sell, distribute or lease your personal information to third parties unless we have your permission to do so or are otherwise required or permitted to do so by law.
8.3 The GDPR permits the export of personal data to other countries subject to the provision of adequate levels of protection for the processing of such personal data. We will ensure that if we transfer your personal information outside the EEA, adequate safeguards are put in place to protect your personal information as data protection standards in those countries may differ from those in the EEA.
8.4 Please contact our Data Protection Officer on the contact details set out in section 1 of this Privacy Notice if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
9.2 In the event that any of your data is to be transferred in such a manner, you will be contacted in advance and informed of the changes.
10.1 In addition to your rights under the Data Protection Regulations, set out in section 4, when you submit personal data via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you control on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details).
10.2 You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
11.1 You may access Our Site without providing any data at all.
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the Data Protection Regulations, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at [email protected], or using the contact details below in section 14.
As soon as you become a member, you will have access to thousands of discount opportunities . We are so confident that you will save much more than your low membership fee, that we offer free cancellation at any time.
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